Cotoa-inLEGALCotoa-inLEGALEffective: June 5, 2026 / Last revised: July 28, 2026 (price revision for usage time; revised prices apply to orders placed on or after that date)
This service is currently in beta testing. Features and specifications may change without notice for improvement (Terms of Service, Article 8). Purchased usage time is handled per the "Cancellation and Refunds" section below.
Reference English translation. The authoritative version is the Japanese text; if there is any discrepancy, the Japanese version prevails.
| Seller | CoreVista-Japan, Inc. |
|---|---|
| Operations Manager | Taketoshi Nakao |
| Address | 405 Rapti Maison Nagai, 1-2-21 Minamisumiyoshi, Sumiyoshi-ku, Osaka-shi, Osaka 558-0041, Japan |
| Phone | Disclosed without delay upon request. Inquiries are primarily handled by the email address below (weekdays 10:00–18:00). |
| info@corevista-japan.com | |
| Price | As shown for each usage-time plan on the purchase screen (tax included). E.g., 1 hour ¥2,800 / 3 hours ¥7,800 / 6 hours ¥14,900 / 12 hours ¥28,000. Corporate/large-volume plans, if offered, are shown on the purchase screen. |
| Goods/Service | Grant of usage time for the voice interpretation service “Cotoa Interpreter.” Within the granted time, the user can use speech recognition, translation, caption display, and speech synthesis. |
| Quantity | The amount of usage time shown on the purchase screen (e.g., 1, 3, 6, or 12 hours). |
| Additional fees | Internet connection fees, communication charges, and device costs are borne by the user. |
| Payment method | Credit card and other methods provided by Stripe. |
| Payment timing | Charged at the time of purchase. |
| Delivery timing | Usage time is normally granted to the account immediately after payment is completed. Reflection may take time depending on communication, payment processing, or system conditions. |
| Application period | For limited-time campaigns, the application period is shown on the purchase screen. There is no set application period for regular sales. |
| Cancellation/Refund | Due to the nature of a digital service, cancellation/refund after usage time has been granted is generally not available. For duplicate charges attributable to the Company, non-delivery of usage time, or other cases the Company deems refund-appropriate, please contact the email above; we will handle these individually. |
| Returns/Exchanges | As a digital service, there are no product returns or exchanges. |
| Cancellation terms | As a per-purchase model, there is generally no recurring billing. If a continuous billing feature such as auto-refill is offered, it applies only when the user voluntarily enables it; the stop method, conditions, and monthly cap are shown on the purchase and settings screens. |
| System requirements | Usable on supported browsers on smartphones, tablets, and PCs. Some features may be unavailable depending on the device, OS, browser, microphone, Bluetooth equipment, or network. Please check the supported environment and notes within the Service before purchase. |